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PRIVACY POLICY

This is the privacy notice of MG Cannon Limited and MGCMagic Limited.

  • We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.
  • We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
  • Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR). 

INFORMATION WE PROCESS WITH YOUR CONSENT

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including job opportunities and our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply. Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website. We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us by emailing MG Cannon This email address is being protected from spambots. You need JavaScript enabled to view it.

We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information. 

RETENTION PERIOD FOR PERSONAL DATA

Except otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

  • To provide you with the services you have requested:
  • To comply with other law, including for the period demanded by our tax authorities;
  • To support a claim or defence in court.

NOTICE TO PARENTS

Parents or guardians: we want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet – regardless of which website they are using. The MG Cannon Ltd website does not publish content that is targeted to children. However, if you are concerned about your children providing MG Cannon Ltd any personal information without your consent, whether intentionally or not, please let us know immediately. MG Cannon does allow parents to give parental consent for their children’s (ages 12 and under) use of the website and their collection or submission of personal information online if you want this.

SENDING A MESSAGE TO US

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our business.We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

EMAIL NEWSLETTER

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email to MG Cannon This email address is being protected from spambots. You need JavaScript enabled to view it.. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter. While your email address remains within the MailChimp database, you will receive periodic (approximately one per month) newsletter-style emails from us. (MailChimp privacy policy)

SECURITY

MG Cannon Limited and MGCMagic Limited have taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction. We guarantee your e-commerce transactions to be safe and secure. When you our browsing our site or accessing information, you're utilising secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available. MG Cannon Ltd strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction. 

ENCRYPTION OF DATA SENT BETWEEN US

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol.

COOKIE POLICY

By using this website, you signify your acceptance of the use of cookies on this website, as set out in this cookie policy. If you do not accept the use of cookies on this website as described, please stop using this website or disable the relevant cookies. Your continued use of this web site following the posting of changes to this cookie policy will mean that you accept those changes.

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved. Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose and  allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

Cookies are used on this website for various purposes including. They identify how users interact with our website, find out which pages seem to hold people up, which pages are not used often, which pages take a long time to load, what pages users tend to visit and in what order. All of this helps us to refine and develop our website to try and make them more usable when a user visits us again in future. No cookies on this website capture a user's name or other information that would identify the user personally. They merely identify a computer or other device. All information collected by cookies on this website is aggregated and therefore anonymous.  

For more general information about cookies and how to disable them through your browser, you can visit allaboutcookies.org.

GOOGLE

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this.

You may choose not to opt-in to permit use of the Google cookies and thereafter you can prevent that use by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You may also stop the transmission of information generated by the cookies about your use of this website and of your IP address to Google, by downloading and installing the Google Analytics opt-out Browser Add-on available here: tools.google.com Does the policy apply to linked websites? Our websites may contain links to other websites. This cookie policy only applies to this website so when you link to other websites you should read their own cookie policies. Read Google's overview of privacy and safeguarding data. 

COMPLAINT PROCESS

When we receive a complaint, we record all the information you have given to us and we will use that information to resolve your complaint.  If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

If you are not happy with our privacy policy or have any complaint then please notify our Group Director, Robert Snook immediately by telephone not by text, email or via social media: Contact Robert Snook (Group Director) Tel: 01722 334582 and we will do our best to determine and correct the problem promptly.

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office. This can be done at https://ico.org.uk/concerns/

CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time in-line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

This is the privacy notice of:

MG Cannon Limited registered office: 5 Edison Road, Churchfields, Salisbury, Wiltshire, SP2 7NU.  Registered in UK Number:  4338673 and

MGCMagic Limited registered office 5 Edison Road, Churchfields, Salisbury, Wiltshire, SP2 7NU. Registered in UK Number: 11292981 

We keep our privacy notice under regular review. This privacy policy was last updated in May 2018.

©2018 MG Cannon. Design by Blue Bee Solutions.
All rights reserved.

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